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How to find water leaks - Free Technical Help - 01626 872886 .

Our experts answer your call - discuss your building problem with a qualified Water Leak expert.

Remember - most damp in buildings is not 'natural' - it is caused by man-made maintenance and construction errors, so no amount of so called Damp Proofing will fix it.

If you'd like to send us the details of your problem complete our Dampness questionnaire.

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E: Mail us help@propertyrepairsystems.co.uk

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Why are leaks so common

It is very common to find that Mains Water pipes, both in the road and connecting to a property, have leaks. Old Lead pipes are well known for developing pin holes, but sadly the same can be said of both copper and plastic pipes.


In addition pipes that drain surface water from the roof often discharge water directly into ground next to the house, or into drains that have collapsed underground, or are blocked. Some of these types of pipes do not go to proper drains at all - they discharge their water into pits dug in the garden, filled with stones. These so-called 'soakaways' clog up with soil with age and cause water to spread all around, making the areas around properties prone to movement.


Symptoms may include:


1. Weeds, moss and lawns being very green even during a long Summer
2. Damp or salty patches on cellar or basement walls or floors
3. Liquid water in cellars or basements
4. Rotting timber suspended or 'floating' ground floors
5. Damp concrete floors
6. Damp rising up walls, starting at skirting board level
7. Fluffy, white Salts patches appearing indoors and outdoors

Why do Water Leaks cause so much expense

Because when dampness appears most property owners call a so-called Damp Proofing Company. They have a total disinterest in water leaks and the sources of damp. They simply take good money for addressing the wrong problem. A Chemical Damp Proof Course is of no use at all if water leaks are to blame for the damp. Neither is replastering, whether in sand and cement, Renovating Plaster or Lime.

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How to find your own Water Leaks

Follow these instructions to eliminate these as a cause of damp in the soil under your building or water in your cellar/basement.

1. Mains Water Pipes

A. From the property to the Stop Tap in the pavement

Firstly, find the Stop Tap in the property (usually under the sink) and check that it will turn properly - if not have it replaced. Then find the Water Supplier's metal cover outside (usually in the pavement), clean around the edges with a brush and lift the lid - this may require a screwdriver. Check the Stop Tap for leaks and then check that it will turn properly. If it is leaking or will not turn request a repair from your Water Supplier.

If you have a Water Meter inside your property (usually under the sink in the kitchen) carry out a preliminary test before you contact the Water Supplier: turn off everything that uses water in the property and look at the Water Meter - the central spinner and the number dials should not be moving. To double check that no water is moving rest a long screwdriver on the side of the Meter and place your ear on the end of the handle - can you hear the water moving or the meter mechanism moving? If there is audible movement at the Meter check again that everything is turned off in the property and then call a Plumber to look for the leak. You may be covered by your House Insurance.

If you have a Water Meter outside your property (usually under the Stop Tap cover in the pavement) carry out a preliminary test before you contact the Water Supplier: turn off everything in the property and look at the Water Meter - the central spinner and the number dials should not be moving. To double check that no water is moving rest a long screwdriver on the side of the Meter and place your ear on the end of the handle - can you hear the water or the meter mechanism moving? If there is movement at the Meter check again that everything is turned off in the property and then call your Water Supplier's Leak Line to report the leak. You may be covered by your House Insurance.

If you DO NOT have a Water Meter call your Water Supplier's Leak Line to report the leak. Say that you have damp and/or liquid water within your property and would like an initial free water leak listening test. If you have liquid water within the property request a Laboratory Test to identify the water type - Mains Water, Sewage Water or Ground Water. You may be covered by your House Insurance. The Water Supplier will tell you if the leak is within your boundary, or if it falls into their area of responsibility, outside of the property boundary.

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B. From Stop Tap in the pavement to the Water Main in the road

Leaks in the road are difficult to diagnose. Look for damp patches in the pavement or tarmac in dry weather, or excessive growth of weeds and moss. Report your concerns to your Water Supplier.

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2. Surface Water Drain Pipes

A. Discharging to the surface - no drain

This is usually bad for the building, because the water makes its way down into the foundation earth and can lead to subsidence or heave, depending on the soil type. Redesign the pipework to carry the water away from the building, preferably into a working, tested drain.


B. Discharge via a drain to a 'soakaway' pit in the garden

This is usually bad for the building, because when the hidden pipe is broken or collapses, or the soakaway clogs the water makes its way down into the foundation earth and can lead to subsidence or heave, depending on the soil type. To find the pit you will need to feed some drains rods into the pipe to establish the angle and distance from the property, or employ a Drains Testing Company. Redesign the pipework to carry the water away from the building, preferably into a working, tested drain, or test the pipe to the 'soakaway' pit and then dig out the pit and re-lay.


C. Discharging via a drain to a proper mains drain

A much better solution where legal - check with your Local Council before diverting a drain into the Main Public Drain. However, these drains can clog, crack, collapse or have tree root damage. To test firstly find a manhole cover near the property (it may have been built or covered over) and lift the cover. Then pour water down the drain to see which pipe it emerges from within the chamber. Now insert an expanding rubber bung into the pipe hole (buy from a Builders Merchant or Plumbing Shop - check if 4 inch or 6 inch diameter) and check that it is tight. Pour water into the drain until full and check that the bung is still tight enough and not weeping at the edges. Leave for at least 4 hours and then check the level in the drain - it should not have changed. If the water level has gone down employ a Drains Testing Company to investigate. You may be covered by your House Insurance.
A Dye Test can be carried out to see if the water or damp inside your property could be coming from the drain. Buy some harmless Drains Testing Dye from a Builder's Merchant or On-line and add to the drain. The colour may appear indoors after 1 to 2 weeks.

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3. Foul Water Pipes - sewage


A. If your large vertical sewer pipe is outdoors - usually on the back or side of the property


This position means that your sewage and grey water pipes all pass through an outside wall of the property from the toilets, sinks, baths and showers directly into the vertical 'stink' pipe and then down into the ground outdoors.
At that point the pipe has to turn at ninety degrees through a bend to progress towards the sewer and the joints are therefore outside the building, but close to the foundations. These joints are not reliable and often wash out.
To test firstly find a manhole cover near the property in the pathway or garden (it may have been built or covered over) and lift the cover. Then pour water down the a sink to see which pipe it emerges from within the chamber. Now insert an expanding rubber bung into the pipe hole (buy from a Builders Merchant or Plumbing Shop - check if 4 inch or 6 inch diameter) and check that it is tight. Pour water into a ground floor toilet until full and check that the bung is tight and not weeping at the edges.
Make sure that all the occupants are told not to flush any toilets or use any of the sinks, showers or baths.
Leave for at least 4 hours and then check the level in the toilet - it should not have changed. If the water level has gone down employ a Drains Testing Company to investigate. You may be covered by your House Insurance.

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B. If your large vertical pipe is indoors - usually boxed-in in the kitchen


This position means that your sewage and grey water pipes all pass from the toilets, sinks, baths and showers directly into the vertical 'stink' pipe and then down into the ground under your property.
At that point the pipe has to turn at ninety degrees through a bend to progress towards the sewer and the joints are therefore still directly under the building, well within the foundation perimeter. These joints are not reliable and often wash out.
To test firstly try to find a manhole cover near the property in the pathway or garden (it may have been built or covered over) and lift the cover. Then pour water down the a sink to see which pipe it emerges from within the chamber. Now insert an expanding rubber bung into the pipe hole (buy from a Builders Merchant or Plumbing Shop - check if 4 inch or 6 inch diameter) and check that it is tight. Pour water into a ground floor toilet until full and check that the bung is tight and not weeping at the edges.
Make sure that all the occupants are told not to flush any toilets or use any of the sinks, showers or baths.
Leave for at least 4 hours and then check the level in the toilet - it should not have changed. If the water level has gone down employ a Drains Testing Company to investigate. You may be covered by your House Insurance.

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Site written by: David Moore

David Moore, B.A. (Hons.), C.T.I.S., C.R.D.S. Technical Author

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